Attracting and retaining talented staff

Regardless of the ups and downs of the employment market, keeping good staff is vital to creative businesses where experience and personal relationships are as important as raw talent.  

This course covers the ‘nuts and bolts’ of recruitment and retention and aims to help practices recruit and then retain the right people.

Who this course is for

This course is for people who are directly responsible for recruiting new talent and retaining existing staff; they might be partners or directors, associates, senior architects, office managers or administrative support staff. 

Course format

John Forrester, who runs this course, has worked with Colander for more than 10 years, applying his extensive knowledge of leadership and people management to the intricacies of the architectural and design professions.  

In this course, John reviews proven theory and advice, and explores statistical and anecdotal evidence through group discussions and activities. 

Delegate numbers are limited in order to facilitate group discussions and maintain the interactive quality of the training.

A printed, bound set of courses notes will be given to each delegate.

Course content

All in-house courses can be tailored to meet the exact requirements of individual practices, suggested topics include :

  • Staff turnover
  • The recruitment process
  • Interviewing
  • The induction process
  • Performance appraisal, including feedback guidelines
  • Checklist for assessing the effectiveness of your appraisal system
  • Salary reviews
  • Training and development considerations – training needs analyses
  • Coaching and mentoring

CPD

CPD Certificates are issued to all attendees. For architects, all our courses address the RIBA CPD requirements for either Project or Practice Management.