Public course
Appraisals and staff development
Tuesday 25 May 2010
14.00 to 17.30
Who is this course for?
A well conducted staff review provides an employee with a clear sense of how well he or she is doing; it highlights areas for improvement and emphasises good performance whether creative, technical or behavioural. However, staff reviews must also focus on the future - matching the practice's business requirements with the individual's career aspirations, preferences and learning needs. A well conducted staff review will inspire, invigorateand build trust. If badly handled, it can have quite the reverse effect!
Who is this course for?
This course is for people who have responsibilities for the assessment and development of staff, be they partners, directors, project leaders, associates or administrative support staff.
Purpose of the course
This course aims to improve the quality of appraisal interviews or staff review meetings, focusing on the necessary practical and procedural issues, as well as the 'soft' skills required to guide the one-to-one discussion during the formal appraisal meeting itself and indeed, on an informal day-to-day basis.
Course format
This is a half-day course. In keeping with the Colander philosophy, the session is intensely practical, using an interactive workshop style. It includes proven, pragmatic advice, group discussions and activities supported by comprehensive course notes.
Delegate numbers are limited in order to facilitate group discussions and maintain the interactive quality of the training. A printed, bound set of courses notes will be given to each delegate.
Course content
Topics covered include:
• The importance and advantages of appraisals or staff reviews
• What makes a good, or a bad, appraisal
• The administration of appraisals
• Timescales
• Confidentiality
• Preparations for the appraisal interview - by the appraiser and the appraisee
• The appraisal interview itself, including how to give feedback
• Assessing and responding to different behaviours during the interview
• Dealing with difficult issues
• Identifying the appraisee's training, coaching or mentoring needs
• Keeping the momentum - appraisal follow-up
• Checklist for assessing the effectiveness of your appraisal system
Cost
The cost per delegate is £240 + VAT: £282. However, a £50 discount is available if payment is received by 11 May 2010: £190 + VAT: £223.25
CPD
CPD certificates will be issued.
Course director
John Forrester
Venue
RIBA, London - google map
For further information please call Beverley on 01245 506114, or email training@colander.co.uk
Discounts are available for multiple bookings.
